Ts&Cs


TERMS AND CONDITIONS OF SALE

All products -unless otherwise agreed in writing by elementary- are supplied on the following conditions, excluding any terms or conditions which may have been stipulated by the buyer or any representations, or communications not expressly incorporated herein or in the order confirmation.

Order Confirmation

Before an order enters into production, elementary needs to receive all the information from the buyer in writing. Products will be supplied as stated in the order confirmation. If you disagree with the confirmation you must advise us as soon as possible and no later than seven days of the date thereof. elementary is not required to accept changes of order after the order confirmation is accepted and the order placed.

Delivery / Transport

Delivery dates communicated by elementary are non-binding estimates only, based upon the best available information concerning manufacturers lead times and transportation schedules. Therefore, orders may be shipped on, prior to -with the buyers' approval or after the estimated date -after notification to the buyer. Delivery terms will be considered as accepted by the buyer unless disagreement is notified to elementary in writing within seven days of order placement. Special delivery conditions requested by the buyer should be given in writing at the time of order placement and if necessary charges may change accordingly. From delivery or placement into storage all risks for the products pass to the buyer.

Cancellation

After a confirmation is issued, the customer cannot cancel an order without the written consent from elementary. A cancellation and/or restocking charge of up to the total amount of order may be applicable on orders cancelled.

elementary reserves the right to cancel or refuse to accept an order due to information has been inaccurately entered on the website or supplied to us by a supplier.

Claims

All our products are carefully inspected before delivery. The buyer should also inspect carefully all items at time of receiving the goods. Claims for damage and shortages must be notified to elementary within two days and written notification received within seven days. We cannot accept responsibility for the non-arrival of notification within the specified time. Failure to make such claims within the specified time constitutes acceptance of the merchandise and quality thereof. elementary may not accept claims for damage resulting from storage by the buyer and for damage resulting from accident, alteration or misuse after delivery. Also for dissatisfaction with colour, grain, veneering or texture of wood, marble and leathers because of natural variations which elementary has no control over. 

Returns

Products may only be returned after agreement, in writing between elementary and the buyer. The buyer is responsible for all carriage expenses and risk.

Terms of Payment

All prices are based on full payment upon receipt of invoice unless otherwise stated in writing by elementary. If the products are received in an incomplete state, require adjustment or repairs, payment in full is still due on the due date. elementary will investigate immediately and take appropriate action to resolve the situation.

Reservation of title

elementary remains the owner of the products until full payment and any interest due are received. When full or partial payment is not made on due date, elementary can, by registered letter, request return of products without losing any rights of suit. Further, elementary has the right to cancel orders by written notification.

Disputes

Any disputes will be settled under English law in the courts of London who are deemed solely competent to settle any dispute concerning the sale.

Validity

elementary reserves the right to modify the Terms and Conditions such without notice. Should this happen the new Terms and Conditions are immediately effective and automatically supersede prior published information.

Contact

elementary is the trading name of the sole trading business in England: Athena Peletidou, 77 Redchurch Street, London, E2 7DJ, UK. VAT number: GB996514079. Customer Service and Information opening hours: Tuesday-Saturday 11am-6pm & Sunday 12pm-5pm, tel: +44 (0) 20 34870980, email: sales@elementarystore.co.uk